TERMS AND CONDITIONS

You may only access NCCC Cinemas online ticket reservation and payment upon agreement to the following Terms and Conditions.

NCCC Cinemas reserves the right to change these Terms and Conditions from time to time and at its sole discretion.

REGISTRATION

Prior to any movie reservation or purchase through this website, you are required to register as a member. Registration is free. You will provide personal information; your name, home address, e-mail address, contact number, gender and birth date. Your email address will be your default account name and create a password for your log in.

If you do not register as a member of this website, you will have limited access.

To update your personal information, go to My Account > Personal Information > Submit updated information.

PRIVACY POLICY

NCCC Cinemas is committed to conduct our business in compliance with the applicable laws and regulations on privacy and data protection also known as Data Privacy Act of 2012 or RA no. 10173. This commitment reflects the value we place on earning and keeping the trust of our employees, customers, business partners and others who share their personal information with us. Please read NCCC Privacy Policy.

You are responsible for the information you have provided and you acknowledge that information transmitted over the internet cannot be completely secured. Thus, NCCC Cinemas cannot give an absolute assurance that your personal information be secured at all times.

RESERVATION

You may book a maximum of ten (10) movie tickets and seats per transaction. Booking of another reservation is only allowed if previous transaction is paid over the counter unless successfully canceled.

A Php30.00 online booking fee shall be added per reserved ticket and will be paid upon redemption at the ticket booth. Online booking free of Php30.00 per ticket is non-refundable.

You can only access online reservation not later than 40 minutes before the movie time.

Successful booking of movie online shall have a corresponding voucher sent through email. Present the reservation code to the ticket seller upon payment. Reserved ticket must be paid at the ticket booth 40 minutes before the movie time starts.

Online Tickets can be paid using any of the following payment methods: (1) Cash (pay onsite), (2) e-wallets (G-Cash, Maya, etc), (3) Credit Cards or Debit Cards, Movie Gift Cards, MTRCB Pass, Complimentary Pass, Distributor's Pass, BFP/CHO Pass, Discount Coupon, RNB, TNP Credit, Senior Citizen and PWD ID Cards are not applicable for claiming reserved tickets.

You may also check your reservation status in the website. If booking is successful, status is UNPAID and it will be changed to COMPLETED once paid. To check go to My Account > Transaction History > View Transaction Details.

CANCELLATION OF RESERVATION

User may cancel reservation 1 hour before the movie screening time. To cancel reservation, go to My Account > Transaction History > Cancel Transaction.

Unclaimed reservation 40 minutes before the movie time shall be canceled. If you fail to pay your reservation within the allowable period, and you have received a canceled notification, and you wish to continue to purchase a ticket, you will be treated as a walk-in customer and seats are subject to availability. User with unclaimed reservation will no longer access the reservation feature of this website. However, Purchase feature is still available for use.

To reactivate reservation access, user will have to purchase a movie ticket at NCCC Cinemas ticket booth.

PURCHASES

Movie tickets purchased via cinemas.nccc.com.ph are strictly cannot be canceled nor available for exchange under whatever circumstances. Refund will only be provided when the cinema or movie concerned is not operational on the date indicated on the purchased movie ticket.

Price of ticket may change without prior notice. Online booking fee of Php30.00 per ticket is non-refundable. Senior Citizen and PWD IDs are not applicable for online ticket purchase.

You can only purchase movie tickets online not later than 40 minutes before the movie time.

Admission price of children one (1) year and above shall be paid in full.

Movie tickets purchased online shall only be redeemed until the screening time and duration of the movie. Otherwise, it cannot be redeemed over the counter nor transferred to another screening time, and movie date.

For successful online transaction, user may opt to print the movie voucher sent through email or present a photo of the voucher with QR code at the cinema entrance for verification or present your reference number to claim your printed ticket at the ticket booth.

You may also check your transaction status in the website. If booking is successful, status is COMPLETED. To check go to My Account > Transaction History > View Transaction Details.

NCCC Cinemas has no authority over any payments made through bank payment gateway. Nor does retain payment details of your credit card, pin number, etc. Details of your credit/debit card may be securely held by the bank which processed your transaction.

Movies are subject to Movie and Television Review and Classification Board (MTRCB) Classification. NCCC Cinemas shall strictly comply acceptance of customers with movie rating system and has legal obligation to refuse admission to those under below minimum age requirement for R-13, R-16 and R-18. Proof of age shall be required to present at the cinema entrance for verification.

SUSPENSION OF SITE

We reserve the right to modify or discontinue, temporarily or permanently, this website or any part of the website with or without notice. This website could be unavailable during certain periods while it is being updated and modified. We shall not be made liable for any inconvenience as a result of these circumstances.

DISCLAIMER

NCCC Cinemas is providing this facility for online reservation and purchase of movie ticket at guaranteed seating. NCCC Cinemas does not warrant that this service will be uninterrupted; free from inaccuracies, errors, viruses or other harmful components; meet your requirements or operate in the configuration or with the hardware or software you use.